Frequently Asked Questions
Q1. What is the best way to choose a musical Instrument ?
Go to the price list option of the instrument that you want to buy and choose the best suited instrument as per your budget and playing style. If you have any doubts feel free to contact Mr. Upendra on whatsapp (+91)9833760209 .
Q2. How to order an instrument from Sohum Enterprises ?
Our Bank has accounts in Local banks of various Countries. Feel free to ask for Details as per your country and currency and make Wire transfer Payment. We bear the 50% transaction fee from our customer's side for wire transfer of $300.00 + , For other payment options contact us by email or on whatsapp.
Q3. What is Airmail Shipment ?
Airmail Shipping is a feature of India post which makes it easy for small businesses to export their products easily without any custom clearance issues. At Foreign Post, Ballard Estate, Mumbai - 400001, There is Postal Appraisal Section where the Customs officers examine the parcels before shipping and approve it for ease of custom clearance at the destination countries. The Rates of Airmail shipment are reasonable compared to Private courier services and takes around 7 to 12 days depending on the destination country and time taken there for clearance.
Q4. How are the products so reasonable in price compared to local shops in other countries ?
We at Sohum Enterprises manufacture every instrument from scratch with best quality materials and directly sell them to the customers worldwide, hence making it cheaper than other vendors in destination countries.
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Q5. Can I see the musical instrument (Photos Videos ) before I purchase ?
Yes, every musical instrument sold by us is first checked by the customer through photos and A/V clip for sound quality and aesthetics. Once the customer inquires about the product and confirms his/her requirements, we make the instrument and send the photos and A/V clip for the customer's approval on quality and satisfaction, and only then ship the instrument. What you see and order is what you always get from us.